We integrate directly with your EHR/PM system and take over the entire billing process, from charge entry and claim submission to payment posting and denial management. Your staff continues to focus on patient care while our team handles all financial operations remotely. We become a seamless extension of your practice.
Most practices are fully onboarded within 2 to 4 weeks. We handle the EHR integration, staff training, and workflow setup with minimal disruption to your daily operations. Our dedicated onboarding team manages the entire transition to ensure nothing falls through the cracks.
We work with all major systems including Epic, Cerner, athenahealth, AdvancedMD, NextGen, eClinicalWorks, DrChrono, Kareo, Tebra, SimplePractice, ModMed, and many more. If you use a system not listed, we likely support it. Just ask.
We maintain full HIPAA compliance with SOC 2 Type II certification. All staff undergo annual HIPAA training, our systems are encrypted end-to-end, and we conduct regular security audits. Business Associate Agreements (BAAs) are executed with every client before any data is accessed.
We offer flexible pricing based on your practice size and service needs. Most clients pay a percentage of collections, which aligns our success with yours. We only earn more when you collect more. No setup fees, no hidden costs. We also offer flat-rate pricing for specific services like credentialing. Contact us for a custom quote.
No. We believe in full transparency. There are no setup fees, no technology fees, no hidden surcharges. The rate we quote is the rate you pay. Period.
We offer flexible month-to-month agreements with no long-term lock-in. We believe our results should earn your continued partnership, not a contract. Most clients stay with us because they see consistent revenue growth, not because they're locked in.
Yes. Every client receives access to our real-time analytics dashboard where you can monitor claim status, revenue metrics, denial rates, A/R aging, payer performance, and more, available 24/7. We also provide monthly summary reports and quarterly business reviews.
Absolutely. Denial management is a core part of our service. We analyze every denial within 24 hours, categorize root causes, file timely appeals with supporting documentation, and implement corrective actions to prevent recurrence. Our denial overturn rate is 85%+.
We serve 25+ medical specialties including mental health, cardiology, urgent care, family practice, internal medicine, pediatrics, orthopedics, neurology, OB/GYN, dermatology, gastroenterology, pulmonology, and more. Each specialty has a dedicated team with specific coding and billing expertise.
Yes. We manage the complete patient billing cycle including statement generation, payment plan setup, and patient balance follow-up. We handle patient inquiries professionally, representing your practice with the care and empathy patients expect.
Most practices see measurable improvements within 60 to 90 days, including increased collections, reduced denials, and lower A/R days. Significant revenue growth typically occurs within 6 months. We provide monthly reporting so you can track progress from day one.
On average, our clients see a 25-35% increase in net collections within the first year. The exact improvement depends on your current billing efficiency, denial rates, and specialty. Our free practice audit will give you a realistic estimate of your potential revenue uplift.
Our month-to-month agreements mean you're never locked in. However, we have a 95%+ client retention rate because we deliver consistent, measurable results. If you're ever unsatisfied, our account management team will work with you to address concerns immediately.
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